Multi-Factor Authentication (MFA)

• Instructions on setting up Multi-Factor Authentication
• Managing your MFA devices
• Mult-Factor Authentication FAQ

Ka Piko Student Tech Support provides technical support to all current WCC students. You can connect with a Ka Piko Student Tech Assistant by phone 808-235-7437 or by email winhelp@hawaii.edu.

Ka Piko Student Tech Assistants are able to assist students with:

• Connecting to campus WiFi
• WCC Computing Accounts
• Printing in the Library
• UH user accounts (UH username, password)
• MyUH Portal
• STAR GPS
• STAR Balance
• Laulima
• Navigating the WCC website
• Using Google Apps (Docs, Sheets, Forms, Slides)
• Using Microsoft Apps (Word, PowerPoint, Excel)
• Best effort support for personal devices

Contact:

Ka Piko Student Tech Support
808-235-7437
winhelp@hawaii.edu