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Ka Piko Student Tech Support provides technical support to all current WCC students. Connect with a Ka Piko Student Tech Assistant online via STAR Balance or you can reach us at 808-235-7437 or

Connecting via STAR Balance:

During live office hours, students may connect with a Ka Piko Student Tech Assistant live via STAR Balance for virtual video conferencing. Here’s how to connect:

  1. Click the button below and complete the form to describe your technical issue or question
  2. Wait for an email/text with the Student Tech Assistant’s Zoom link
  3. Click the link to start your live session

Ka Piko Student Tech Assistants are able to assist students with:

  • Connecting to campus WiFi
  • WCC Computing Accounts
  • Printing in the Library
  • UH user accounts (UH username, password)
  • MyUH Portal
  • STAR Balance
  • Laulima
  • Navigating the WCC website
  • Using Google Apps (Docs, Sheets, Forms, Slides)
  • Using Microsoft Apps (Word, PowerPoint, Excel)
  • Best effort support for personal devices


Ka Piko Student Tech Support