Multi-Factor Authentication (MFA)
- Instructions on setting up Multi-Factor Authentication
- Managing your MFA devices
- Mult-Factor Authentication FAQ
Ka Piko Student Tech Support provides technical support to all current WCC students. You can connect with a Ka Piko Student Tech Assistant by phone 808-235-7437 or by email winhelp@hawaii.edu.
Ka Piko Student Tech Assistants are able to assist students with:
- Connecting to campus WiFi
- WCC Computing Accounts
- Printing in the Library
- UH user accounts (UH username, password)
- MyUH Portal
- STAR GPS
- STAR Balance
- Laulima
- Navigating the WCC website
- Using Google Apps (Docs, Sheets, Forms, Slides)
- Using Microsoft Apps (Word, PowerPoint, Excel)
- Best effort support for personal devices
Contact:
Ka Piko Student Tech Support
808-235-7437
winhelp@hawaii.edu