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Background and Purpose

Windward Community College is committed to shared governance, open communication, and continual improvement.

This policy outlines procedures to systematically, collaboratively, and continuously evaluate and improve the college’s governance decision-making structures through diagnostic and reflective assessment.

Authority

The Windward Community College Chancellor

Procedures

A. Creation of the Assessment Tools

  1. The Institutional Effectiveness Committee will assist in creating assessment tools, including surveys and rubrics, in collaboration with stakeholders.
  2. Assessments will be guided by the college’s mission and accepted ideas of effective governance.
  3. Quantitative and qualitative assessment data may be drawn from a variety of methods, including perception surveys, institutional data, and other evidence as determined by the lEC.
  4. Assessments will focus on decision-making structures rather than individuals.
  5. Surveys and other assessment instruments must be accessible in compliance with the Americans with Disabilities Act.
  6. Concerns about survey design can be directed to the Chancellor, who has final authority.

B. Administering the Assessments

  1. The Institutional Effectiveness Committee will schedule regular assessments of the College’s decision-making structures.
  2. The Institutional Effectiveness Committee will direct the Institutional Research Office or another entity to conduct the assessments and oversee their implementation.
  3. Assessed groups will include the following:
    1. The functioning and structure of offices are assessed every five years on a rotating schedule:
      1. Office of the Chancellor
      2. Office of the Vice Chancellor of Academic Affairs
      3. Office of the Vice Chancellor of Student Affairs
      4. Office of the Vice Chancellor of Administrative Services
      5. Office of Continuing and Community Education
    2. The functioning and structure of core governance committees and their subcommittees are assessed every other year:
      1. Academic Affairs Advisory Committee
      2. ASUH-WCC
      3. Faculty Senate
      4. Institutional Effectiveness Committee
      5. Ke Kumu Pali
      6. Master Planning and Space Allocation Committee
      7. Planning and Budget Council
      8. Staff Senate
    3. The functioning and structure of academic departments is assessed every other year:
      1. Humanities
      2. Language Arts
      3. Mathematics and Business
      4. Natural Sciences
      5. Social Sciences
    4. Other
      1. Assessment processes are conducted every other year.
      2. Assessment of curriculum development processes is conducted every other year.
      3. The functioning and structure of other chartered groups and offices connected to college governance will be assessed as requested by the group, its authority, or the Chancellor.

C. Analysis and Communication of Assessments

  1. For assessments to be useful, their results must be communicated in a timely and meaningful manner.
  2. Preparing the Results
    1. The Institutional Effectiveness Committee is responsible for ensuring the collection of submitted data from surveys and other assessment instruments.
    2. The Institutional Effectiveness Committee will encourage and facilitate the collection of collecting data from surveys and other assessment instruments.
    3. It will exclude derogatory or overly personal comments.
  3. Communicating the Results to Those Surveyed
    1. Survey results and other assessment data are transmitted to the evaluated offices and groups within one month.
  4. The Use of Results
    1. Offices and groups will conduct self-assessments and formulate improvement outcome statements based on the data.
    2. The Institutional Effectiveness Committee will provide training and materials to assist offices and groups in analyzing and using the assessment data
  5. Communicating the Results to the Campus
    1. Offices and groups shall post their assessment data, analysis, and improvement outcome statements to the lEC intranet site within one month of receiving the results.
    2. A report summarizing the results and recommendations regarding the group’s use of the assessment process, will be communicated to the group and its governing authority.
    3. Groups may opt to exclude comments from the published results, though the fact that comments have been excluded shall be indicated in the final document.
  6. Modification of the Assessment Tools
    1. The chair of the Institutional Effectiveness Committee will ensure adequate opportunities for stakeholders to suggest changes to the assessment tools and processes.
    2. The Institutional Effectiveness Committee will review and, if necessary, revise its assessment tools and processes based on stakeholder feedback and other assessment data.

Exclusion
There are no exclusions for this policy

Review and Revision

  1. The policy will be reviewed every three years by the Institutional Effectiveness Committee.
  2. Recommendations for changes will follow the standard policy revision process.
  3. The Chancellor has final authority over all changes.

Initially adopted: Spring, 2025

Last revised: May 2, 2025

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