page updated October 15, 2020

The health and safety of Windward Community College’s students, faculty, staff and community is our top priority. This page contains campus-related information in response to the novel coronavirus pandemic. See the CDC website for COVID-19 information. For specific COVID-19 information on the University of Hawai‘i campuses, go to the UH System COVID-19 page. Please check your hawaii.edu emails and this site for updates.

COVID-19: Help UH students; Make A Gift
UH Urgent Student Relief And

Campus Status

In response to the COVID-19 health crisis, the 10 campuses of the University of Hawaiʻi are closed, effective immediately, to everyone except current students, employees, and select services.

Windward Community College CARES Report »

Windward Community College Return to Campus Guidelines (Sept. 21, 2020)

On this page:

Campus Updates

CARES Act Emergency Funding

The Federal CARES Act provides institutions of higher education with emergency funding to help students impacted by COVID-19. The University of Hawaii Community Colleges CARES program provides emergency grants to currently enrolled students whose lives have been disrupted by the coronavirus and are facing financial challenges. You may be eligible if you had at least $200 of expenses related to the changes in UH classes because of the coronavirus.

For more information and to apply, please visit the UH Community Colleges C.A.R.E.S. information page.

Student Financial Aid COVID-19 FAQs

Added April 16, 4pm

If you have questions about how Covid-19 will effect you and your financial aid, you can check to this Covid-19 and Financial Aid FAQ page to find your answers. If you still have questions, contact Financial Aid.

Returning to campus after travel

Updated 7 April, 10am

If you are returning from off-island and need to visit any campus services in person, please contact the Interim Vice Chancellor for Student Affairs, Judy Oliveira, at 808-235-7370 or judyanno@hawaii.edu for clearance to return to campus. 

Available Support

WCC’s campus offices will remain open for all services via phone, email and Zoom, Monday–Friday, 8:00am–4:30pm. Call or email the office directly to 
set up an appointment. All students who drop in and need immediate attention will be directed to TRIO SSS in Kako’o and Peer Mentoring Center in ʻĀkoakoa. 

  1. Vice Chancellor for Student Affairs Office
  2. ADA Accommodations
  3. Admissions/Records
  4. Bookstore
  5. Counseling/Advising
  6. Cashier’s Office
  7. Financial Aid
  8. Hanaiaulu Childcare Center
  9. HiNET
  10. Ka Piko Services
  11. Library
  12. Paipai
  13. Peer Mentor Center
  14. Student Activity Center 
  15. Testing Center
  16. TRiO SSS
  17. TRIO Talent Search
  18. TRIO Upward Bound
  19. Tutoring
  20. The Hub
  21. Uala Leaf Cafe

Vice Chancellor for Student Affairs Office

Main Contacts: 
Christine Akiona
Secretary
(808) 235-7466
akionac@hawaii.edu

Makana Tani
Administrative Support
(808) 462-4715
tanimaka@hawaii.edu

Hours of Operation:
Monday – Friday
7:30am–4:30pm

ADA accommodations

Should you need ADA accommodations for online learning, please contact:

Roy Inoye, Interim Disabilities Counselor 
808-235-7453
royinouy@hawaii.edu

Admissions/Records

Admissions and Records Office has implemented “touchless” services.  Please contact us via phone or email.

Geri Imai
Registrar
808-235-7432
winccar@hawaii.edu

Bookstore

The WCC Bookstore providing “touchless” services to our campus community via online and phone orders (regular shipping fees apply).

Jean Okubo
Interim WCC Bookstore Manager
808-235-7418
wccbooks@hawaii.edu

Monday–Thursday, 10am–2pm
Fridays: Closed

Cashier’s Office

The Cashier window days and hours of operation for in-person transactions are:

  • Monday, Wednesday, Friday and pay days from 11:00 a.m. – 1:00 p.m.

If you are an employee and are still receiving paper checks, you can sign up for direct deposit through HiPay. If you need assistance signing up, please call our Cashier Office at 808-235-7411.

Counseling/Advising 

Ka‘ahu Alo, Counseling Coordinator
Aileen Salvador, WCC Counseling Office Assistant

808-235-7413

You may also contact your assigned counselor directly.

Financial Aid

Have questions about how Covid-19 will affect you and your financial aid? Check out this Covid-19 and Financial Aid FAQ page to find out.

Financial aid has implemented “touchless” services, operating remotely. Please contact us via phone or email.

Financial Aid Office
808-235-7449 (please leave a message and we will get back to you)
wccfao@hawaii.edu
Fax: 808-235-7462

Financial aid forms/documents can also be submitted via the secure UH File Drop. However, some financial aid forms need to have original signatures (not copies).  Please call the WCC Financial Aid Office first to see which forms will be acceptable via File Drop.

Financial aid recipients are expected to participate, pass all courses, and maintain satisfactory progress. If you are thinking about dropping classes, please contact the Financial Aid office first (there may be negative consequences such as repayment of money, loss of future financial aid eligibility, etc.), then contact your academic advisor for additional options.

Ka Piko Services

Scott Sutherland
Ka Piko Coordinator
(808) 235-7467
scottjks@hawaii.edu

Library 

Service Hours

Monday–Thursday: 8:00am-8:00pm
Friday: 8:00am–5:00pm

WCC students can make use of the following library services and resources:

  • Borrow a Laptop for the Semester
  • Borrow Books & DVDs
  • Access Online Books, Articles & Videos
  • Get Research & Citation Help

As the library building reopens in phases, WCC students will also be able to reserve time to:

  • Use Computers & Printers
  • Use Study Tables

Visit the library homepage for details.

For any questions regarding the information above, please call Head Librarian Sarah Gilman Sur at 808-235-7338.

*Chat/Google Meet is available via the Library homepage – look for green bubble icon*

Paipai

Sarah Akina
Paipai Counselor
8:30am–5:00pm
808-235-7326
inouyes@hawaii.edu

Peer Mentor Center

Kuʻulei Miranda
NH Counselor
(808) 235-7474
daniluck@hawaii.edu

9:00am – 3:00p
(808) 235-7454
wccpeers@hawaii.edu

Student Activity Center

Kaahu Alo
Student Life Counselor   

9:00am – 3:30pm
(808) 235-7395
sacwcc@hawaii.edu

Testing Center

The WCC Testing Center has implemented “WCC Proctors for Me,” which provides virtual course test proctoring via Zoom by WCC Testing Center Staff. Staff will verify student identity via picture ID, provide verbal and written instructions, as well as monitor students’ testing via Zoom technology. In addition to online proctoring, the Testing Center will also provide limited in-person testing.

Visit the Testing Center page for more details.

Modified course testing procedures: 

  • Schedule appointments – via STAR Balance on the Testing Center services page at least 96 hours in advance. 
  • Shorter testing time – Currently, tests will be limited to 75 minutes. Accommodations for students with disabilities will continue to be made for students with documentation from Dr. Ann Lemke, lemke@hawaii.edu, 808-235-7448
  • Identification required – Students must present a valid photo ID, course information, instructor’s name, and the exam they will be taking. You are encouraged to bring your own pen and/or pencil. 

Placement Testing:

The UH System has implemented the use of EdReady as an unproctored alternative to the Accuplacer placement test. Students can take the EdReady test at any time and retakes are free. See the Quick Start Guide on how to use EdReady.

In-person placement testing (ACCUPLACER) takes place every Friday in the Testing Center, Hale Laʻakea 228 by appointment only.

Modified in-person placement testing procedures:

  • Schedule appointments – via STAR Balance on the Testing Center services page at least one week in advance.
  • Testing time – Currently, placement testing will be limited to 1 hour and 45 minutes (105 minutes).
  • Identification required – Students must present a valid photo ID and should also know their UHID number and which section(s) of the test they will be taking: math, reading, and/or writing.
  • Safety protocols implemented – social distancing, face-coverings, and regular cleanings before and between appointments.

Exceptions – Students who seek exceptions to the above protocols may make requests via the Interim Vice Chancellor for Student Affairs Judy Oliveirajudyanno@hawaii.edu808-235-7370.  

Jesse Soileau
Testing Center Manager
808-235-7498
wccdet@hawaii.edu

TRiO SSS

TRiO SSS has moved online. They are happy to assist you with tutoring and/or computer loans as needed for the remainder of the semester. 

If you need assistance, please call 808-235-7459 or email Serena Lakalaka.

Thank you for your cooperation and understanding.

Stay safe and healthy,

Serena Lakalaka, MSCP
Counselor, TRIO SSS
lakalaka@hawaii.edu
808-235-7487

TRiO Talent Search

Koren Fiefia
808-235-7480
fiefiak@hawaii.edu

TRiO Upward Bound’

Alysa Tomasa
808-235-7488
alysai@hawaii.edu

Monday – Friday
8:00a – 4:30pm

Tutoring

Scott Sutherland, Ka Piko Coordinator
808-235-7467 
scottjks@hawaii.edu

Ka Piko tutoring services (Math Lab, Speech Lab, Writing Center) will be available for online tutoring for the Fall 2020 semester.

The Math Lab will open on Monday, August 31st for drop-in tutoring. Students can connect with a tutor via go.hawaii.edu/uF3.

The Speech Lab and Writing Center will open for drop-in tutoring beginning September 8th. Students can connect with a tutor via go.hawaii.edu/uF3.

Online tutoring options are available at: 

Tutor.com – Connect with a live tutor via hawaii.edu/tutor for a synchronous session with voice, video, chat, screen-sharing, file-sharing, and digital whiteboard capabilities. 

The University of Hawaii’s Online Learning Academy via http://manoa.hawaii.edu/ola/about/ provides one-on-one English, math and science tutoring.

The Hub

Effective Monday 10/19, our hours for the rest of October will be:  Monday and Wednesday from 9 am – 12:30 pm.

Phone Orders: 808-235-7359

Uala Leaf Cafe

Uala Leaf Cafe will be available for grab-n-go and limited grill items.

Chef Daniel Swift
808-235-7357
danswift@hawaii.edu

Monday – Thursday
11:00am – 1:00pm

Student Resources

Computer and Internet Access Support

The Library will offer laptops for checkout to students for the remainder of the Spring 2020 semester on a first-come, first-served basis. Library staff will provide a laptop checkout station in the Library Breezeway. Students must show a valid picture ID and will be required to fill out the Laptop User Agreement form upon checkout. Due to the variety of laptops available, library staff will determine which device best suits a student’s computing needs.

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

Food Pantry Support

The WCC FOOD PANTRY is available to those in need. We are well-stocked with non-perishable good. Make arrangements for pick-ups by emailing sacwcc@hawaii.edu or calling 808-235-7395

We also have a limited amount of MREʻs (military-meals ready to eat) available. Our WCC food pantry is available to those in need.

Donations will be continued to be accepted at the Student Activity Center in Hale Akoakoa 232. 

Hanaiaulu Childcare Center

Puanani Kama
Director
808-398-5350
puananir@hawaii.edu

7:45am – 4:00pm

HiNET

Robert Yamashita, HiNet Counselor
808-235-7386
hinet@hawaii.edu

Monday–Friday, 8:30am–4:30pm
Mondays, in person at Hale Alaka‘i 106

If you or your family’s income has been reduced due to layoffs or reduction in hours, you may be eligible for SNAP benefits

Mental Health

Should you need to talk to someone about mental health and wellness during this time, please contact: 

Desrae Kahale, Mental Health and Wellness Counselor
808-235-7393
dkahale3@hawaii.edu

Online Resources

Manage Anxiety and Stress

Strategies to cope with coronavirus anxiety

How to Help our Kids Cope

Title IX

Title IX Coordinators and advocacy services will remain available to our students and employees at this time. However, we encourage students to contact services by email or phone. More information and CONFIDENTIAL Resources available at the Title IX webpage.

To file a complaint online:
https://report.system.hawaii.edu/student

For confidential support:
Domestic Violence Action Center helpline
808-531-3771 or 800-690-6200

Madoka (Doka) Kumagai
Confidential Advocate
UH Confidential Advocacy
Work cell: 808-348-0663
Email: kumagaim@hawaii.edu
Campuses: WCC, KapCC

Karla K. Silva-Park, LMHC, AWI-CH 
Title IX Coordinator
808-235-7468
karlas@hawaii.edu