page updated October 15, 2020
The health and safety of Windward Community College’s students, faculty, staff and community is our top priority. This page contains campus-related information in response to the novel coronavirus pandemic. See the CDC website for COVID-19 information. For specific COVID-19 information on the University of Hawai‘i campuses, go to the UH System COVID-19 page. Please check your hawaii.edu emails and this site for updates.
In response to the COVID-19 health crisis, the 10 campuses of the University of Hawaiʻi are closed, effective immediately, to everyone except current students, employees, and select services.
Windward Community College Return to Campus Guidelines (Sept. 21, 2020)
On this page:
- Campus Updates
- University of Hawaiʻi COVID-19 Guidelines (Interim)
- CARES Act Emergency Funding
- Student Financial Aid FAQs
- Returning to campus after travel
- Student Services Unit Operations
- Student Resources
- Positive COVID-19 Case Reported on WCC Campus (10/1/20)
- Positive COVID-19 Case Reported on WCC Campus (9/14/20)
- Fall 2020 UPDATES: Classes & Resources (8/24/20)
- View the events calendar for information about postponements and cancellations of events.
CARES Act Emergency Funding
The Federal CARES Act provides institutions of higher education with emergency funding to help students impacted by COVID-19. The University of Hawaii Community Colleges CARES program provides emergency grants to currently enrolled students whose lives have been disrupted by the coronavirus and are facing financial challenges. You may be eligible if you had at least $200 of expenses related to the changes in UH classes because of the coronavirus.
For more information and to apply, please visit the UH Community Colleges C.A.R.E.S. information page.
Student Financial Aid COVID-19 FAQs
Added April 16, 4pm
If you have questions about how Covid-19 will effect you and your financial aid, you can check to this Covid-19 and Financial Aid FAQ page to find your answers. If you still have questions, contact Financial Aid.
Returning to campus after travel
Updated 7 April, 10am
If you are returning from off-island and need to visit any campus services in person, please contact the Interim Vice Chancellor for Student Affairs, Judy Oliveira, at 808-235-7370 or firstname.lastname@example.org for clearance to return to campus.
WCC’s campus offices will remain open for all services via phone, email and Zoom, Monday–Friday, 8:00am–4:30pm. Call or email the office directly to
set up an appointment. All students who drop in and need immediate attention will be directed to TRIO SSS in Kako’o and Peer Mentoring Center in ʻĀkoakoa.
- Vice Chancellor for Student Affairs Office
- ADA Accommodations
- Cashier’s Office
- Financial Aid
- Hanaiaulu Childcare Center
- Ka Piko Services
- Peer Mentor Center
- Student Activity Center
- Testing Center
- TRiO SSS
- TRIO Talent Search
- TRIO Upward Bound
- The Hub
- Uala Leaf Cafe
Vice Chancellor for Student Affairs Office
Hours of Operation:
Monday – Friday
Should you need ADA accommodations for online learning, please contact:
Admissions and Records Office has implemented “touchless” services. Please contact us via phone or email.
The WCC Bookstore providing “touchless” services to our campus community via online and phone orders (regular shipping fees apply).
The Cashier window days and hours of operation for in-person transactions are:
- Monday, Wednesday, Friday and pay days from 11:00 a.m. – 1:00 p.m.
You may also contact your assigned counselor directly.
Have questions about how Covid-19 will affect you and your financial aid? Check out this Covid-19 and Financial Aid FAQ page to find out.
Financial aid has implemented “touchless” services, operating remotely. Please contact us via phone or email.
Financial aid forms/documents can also be submitted via the secure UH File Drop. However, some financial aid forms need to have original signatures (not copies). Please call the WCC Financial Aid Office first to see which forms will be acceptable via File Drop.
Financial aid recipients are expected to participate, pass all courses, and maintain satisfactory progress. If you are thinking about dropping classes, please contact the Financial Aid office first (there may be negative consequences such as repayment of money, loss of future financial aid eligibility, etc.), then contact your academic advisor for additional options.
Ka Piko Services
WCC students can make use of the following library services and resources:
- Borrow a Laptop for the Semester
- Borrow Books & DVDs
- Access Online Books, Articles & Videos
- Get Research & Citation Help
As the library building reopens in phases, WCC students will also be able to reserve time to:
- Use Computers & Printers
- Use Study Tables
Visit the library homepage for details.
For any questions regarding the information above, please call Head Librarian Sarah Gilman Sur at 808-235-7338.
*Chat/Google Meet is available via the Library homepage – look for green bubble icon*
Peer Mentor Center
Student Activity Center
Student Life Counselor
The WCC Testing Center has implemented “WCC Proctors for Me,” which provides virtual course test proctoring via Zoom by WCC Testing Center Staff. Staff will verify student identity via picture ID, provide verbal and written instructions, as well as monitor students’ testing via Zoom technology. In addition to online proctoring, the Testing Center will also provide limited in-person testing.
Visit the Testing Center page for more details.
Modified course testing procedures:
- Schedule appointments – via STAR Balance on the Testing Center services page at least 96 hours in advance.
- Shorter testing time – Currently, tests will be limited to 75 minutes. Accommodations for students with disabilities will continue to be made for students with documentation from Dr. Ann Lemke, email@example.com, 808-235-7448.
- Identification required – Students must present a valid photo ID, course information, instructor’s name, and the exam they will be taking. You are encouraged to bring your own pen and/or pencil.
The UH System has implemented the use of EdReady as an unproctored alternative to the Accuplacer placement test. Students can take the EdReady test at any time and retakes are free. See the Quick Start Guide on how to use EdReady.
In-person placement testing (ACCUPLACER) takes place every Friday in the Testing Center, Hale Laʻakea 228 by appointment only.
Modified in-person placement testing procedures:
- Schedule appointments – via STAR Balance on the Testing Center services page at least one week in advance.
- Testing time – Currently, placement testing will be limited to 1 hour and 45 minutes (105 minutes).
- Identification required – Students must present a valid photo ID and should also know their UHID number and which section(s) of the test they will be taking: math, reading, and/or writing.
- Safety protocols implemented – social distancing, face-coverings, and regular cleanings before and between appointments.
TRiO SSS has moved online. They are happy to assist you with tutoring and/or computer loans as needed for the remainder of the semester.
If you need assistance, please call 808-235-7459 or email Serena Lakalaka.
Thank you for your cooperation and understanding.
Stay safe and healthy,
TRiO Talent Search
TRiO Upward Bound’
Monday – Friday
8:00a – 4:30pm
The Math Lab will open on Monday, August 31st for drop-in tutoring. Students can connect with a tutor via go.hawaii.edu/uF3.
The Speech Lab and Writing Center will open for drop-in tutoring beginning September 8th. Students can connect with a tutor via go.hawaii.edu/uF3.
Online tutoring options are available at:
The University of Hawaii’s Online Learning Academy via http://manoa.hawaii.edu/ola/about/ provides one-on-one English, math and science tutoring.
Effective Monday 10/19, our hours for the rest of October will be: Monday and Wednesday from 9 am – 12:30 pm.
Phone Orders: 808-235-7359
Uala Leaf Cafe
Uala Leaf Cafe will be available for grab-n-go and limited grill items.
Monday – Thursday
11:00am – 1:00pm
Computer and Internet Access Support
The Library will offer laptops for checkout to students for the remainder of the Spring 2020 semester on a first-come, first-served basis. Library staff will provide a laptop checkout station in the Library Breezeway. Students must show a valid picture ID and will be required to fill out the Laptop User Agreement form upon checkout. Due to the variety of laptops available, library staff will determine which device best suits a student’s computing needs.
Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
Food Pantry Support
We also have a limited amount of MREʻs (military-meals ready to eat) available. Our WCC food pantry is available to those in need.
Donations will be continued to be accepted at the Student Activity Center in Hale Akoakoa 232.
Hanaiaulu Childcare Center
7:45am – 4:00pm
Should you need to talk to someone about mental health and wellness during this time, please contact:
Title IX Coordinators and advocacy services will remain available to our students and employees at this time. However, we encourage students to contact services by email or phone. More information and CONFIDENTIAL Resources available at the Title IX webpage.
To file a complaint online:
For confidential support:
Domestic Violence Action Center helpline
808-531-3771 or 800-690-6200
Madoka (Doka) Kumagai
UH Confidential Advocacy
Work cell: 808-348-0663
Campuses: WCC, KapCC