Office 365

 

Office 365 for Windward CC Students

Currently registered Windward Community College students are eligible to run Microsoft Office for Windows, Mac, iOS, and Android. As a licensed user, you may install and run Office on up to 5 devices.(Virtual machines count as a device)

The device you install Office on must have an Internet connection to initially download the software and occasionally verify the license.



Downloading and installing Office

  1. Create your Windward CC account at the Windward accounts page if you have not already. If you created your Windward account before August 25, 2014, you must use the accounts page to reset your password. There are new password restrictions that are required for Office 365.
  2. Go to https://login.microsoftonline.com and sign in with wccusername@windwardcc.onmicrosoft.com and your WCC password. For example, if your WCC username is johndoe, your Microsoft username is johndoe@windwardcc.onmicrosoft.com.

  3. On the Office page, select a Language, and then choose Install.

  • PC users - You will need to leave the computer on and connected to the internet when running the downloaded setup program. Do not restart or shut down before Office has finished installing. Depending on the speed of your computer and connection, it can take 10-60 minutes. You can click "No thanks, maybe later" when asked to "Sign in and get the most out of Office".
  • Mac users - Open the downloaded .dmg file, and double-click Office Installer.


  • Authenticating your Office license

    PC users may be prompted to sign in to an Office 365 subscription if the license file becomes corrupted or when the license expires. Log in with your @windwardcc.onmicrosoft.com username and WCC password.

    Mac users will be prompted to sign in to an Office 365 subscription when running Office for the first time or when the license expires. Click Sign in to an existing Office 365 subscription. Log in with your @windwardcc.onmicrosoft.com username and WCC password.



    Frequently Asked Questions

    What is Office 365?

    Office 365 is a subscription plan from Microsoft. The Office 365 plan provided through Windward CC includes the desktop versions of Office (Office 2013 for PC, Office 2011 for Mac), as well as mobile versions (iOS, Android, Windows Phone). It does not include the OneDrive storage provided with other Office 365 plans.

    Who can I contact for technical assistance? Who can help me to do something in Office?

    Technical support and assistance with using Office is available through Microsoft via their Office Support website.

    How long can I use Office for free?

    This license is only valid while you are a Windward Community College student. When you are no longer taking credit courses at Windward CC, you may purchase another Office 365 license elsewhere to continue using the software. You will eventually be limited to read-only mode if you continue to use Office unlicensed.

    If you are planning to graduate or transfer soon, you may instead consider purchasing a subscription to Microsoft Office 365 University through the UH Bookstore instead.

    Should I download the 32-bit or 64-bit version if I am using 64-bit Windows?

    It is generally recommended to use the 32-bit version of Office for compatibility reasons.

    I can't log in to the Microsoft website.

    You must be a currently registered Windward CC student to use your @windwardcc.onmicrosoft.com account. If you are not currently taking any Windward CC classes, you must purchase or sign up for an Office 365 account elsewhere.

    Verify that you are using your username @windwardcc.onmicrosoft.com. You will be accessing a different account if you use your @hawaii.edu or personal email address.

    If your password contains your name or username in it, you must choose a different password to use Office 365. Microsoft will sometimes reject passwords that contain personal information.

    Try to reset your password at https://accounts.wcc.hawaii.edu

    If you are still unable to log in, please contact the Computing HelpLine at 235-7314 or wcc-help@lists.hawaii.edu to schedule an appointment. You will need to visit us in person and log in to your MyUH portal to verify that you are a current Windward CC student.

    I am being prompted to activate, but can't.

    You are only able to activate 5 devices at a time. If you are at your maximum, you can delete unwanted activations at https://login.microsoftonline.com.

    Test your login at the https://login.microsoftonline.com website. If you cannot log in, follow the "I can't log in to the Microsoft website" FAQ.

    When I log in to the Office 365 site, I get "Setting up Office... When setup is done, install Office from this page."

    If you receive this message when logging in to the Office 365 site, please try to log in again later. There may be a delay in setting up your account when Microsoft is overloaded or having technical difficulties.

    When I install Office, I get an error "Couldn't start Office installation".

    Verify that you have at least 3GB of hard drive space available before installing.

    If you had shut down or restarted during the install on a Windows PC, you must uninstall Office before attempting to reinstall. If uninstalling does not help, you can completely remove all versions of Office (including 2007 and 2010) and delete all Office settings by running a Microsoft Fix it. You will need the installers and serial numbers of older Office versions if you want to reinstall them.

    How do I read my @windwardcc.onmicrosoft.com email? Can I send from my @windwardcc.onmicrosoft.com email address?

    Although it may appear to be a valid email address, you will not be able to send or receive email with your @windwardcc.onmicrosoft.com account.

     
    October 28, 2014